166 Hubbard Street
Concord, MA 01742
(978) 371-3134
(978) 287-5431 fax
"I wasn't sure what to expect when Gabriele and Jay started working with us on defining the future vision for our Network. Within just a few months, however, they helped us put together a plan, conduct several focus group-like dinners with Network constituents, and arrange a two day retreat for 70 people from around the Network. The logistical achievements alone were impressive, but the actual processes and the outcome were beyond that. They helped a large group of well-intended but chronically worried people understand that those good intentions had actually made possible some pretty impressive accomplishments in the past, and should in fact shape our plans for the future. The work of defining and implementing those plans is still underway, but we're pleasantly surprised to be where we are—and doubt we would be there without Jay and Gabriele's thoughtful work."
Thomas H. Lee, MD
CEO, Partners Community Healthcare, Inc.
. "You're a very good listener. You understand business problems and find a solution to match.
. You have a chameleon-like ability to make it work with any personality, from senior management to an entry level person. That's important to us here.
. You have a great mind to synthesize and organize things so that people can work with issues and create ideas that they feel are their own."
Lisa Zankman,Vice President, Human Resources, Jordans Furniture
. "You're the world's best facilitator! You have a great ability to keep us on track and not allow us to be distracted. We hire you when things get dicey.
. You're comprehensible to the rank and file and speak in a language they understand.
. I have a lot of trust in you. You're results oriented. You deliver quality reliably. We can expect it."
Gary Hirshberg, Chief Executive Officer, Stonyfield Farm, Inc.
. "As a result of getting you involved in the facilitation of these discussions, we are now very focused as a company.
. You have a gift for creating frameworks which render complex subjects easy to understand and discuss."
John Lander, Principal, Lander & Associates
. "You get to the heart of the matter fast.
. You have the ability to be accepted right off the bat. People say, 'We really like him, even though he's a touchy-feely consultant. We hate touchy-feely consultants around here, but he's good at it."
Tom McDermott, Vice President, Sales, WearGuard Corporation
. "You catch on quickly. You get a sense of the culture and environment very fast.
. When you look good, I look good. I'm looking good now."
Stan Spack, Director of Training, Division of Medical Assistance, Massachusetts